Term and Conditions

Last Updated: [Insert Date]

Welcome to Deals Viva Stride Store! These Terms and Conditions outline the rules and regulations for using our website at www.voguewedges.com and purchasing our fashionable footwear collections.

1. Website Use and Intellectual Property

1.1 License to Use

We grant you a limited license to access and make personal use of our website for footwear shopping purposes. This license does not include any resale or commercial use.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, product designs (such as our Animal Print and Fashion Sneakers collections), and software, is our property or our content suppliers and protected by international copyright laws.

1.3 Prohibited Activities

You must not:

• Republish material from our website without permission
• Sell, rent, or sub-license material from the website
• Reproduce, duplicate, or copy our product designs
• Use our website in any way that causes damage or impairs accessibility

2. Product Information

2.1 Product Descriptions

We strive to accurately display the colors and features of our footwear collections (including our Comfort line, Dress Shoes, and Athletic & Sneakers). However, actual colors may vary slightly due to monitor settings.

2.2 Product Availability

All orders are subject to availability. If an item becomes unavailable after you place an order, we will notify you and either cancel that item or offer a suitable alternative.

2.3 Special Promotions

Promotional offers like “BOGO Free” are subject to specific terms stated at the time of offer and may have different return policies.

3. Orders and Payments

3.1 Order Process

When you place an order for our Block Heels, Court Sneakers, or any other products, you are making an offer to purchase subject to these terms. We reserve the right to refuse or cancel any order for any reason.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your credit card information.

3.3 Pricing

All prices are in USD and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.

4. Shipping Policy

4.1 Processing Time

We process all orders within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.

4.2 Shipping Options

We ship worldwide (excluding Asia and certain remote areas) via:

• Standard Shipping ($12.95): DHL or FedEx, 10-15 business days after shipment
• Free Shipping (orders over $50): EMS, 15-25 business days after shipment

Delivery times are estimates and may vary depending on location and customs processing.

4.3 International Orders

International customers are responsible for any customs duties, taxes, or fees imposed by their country. We cannot predict or control these charges.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of receiving your order for most items, provided they are:

• Unused and in original condition
• With all tags and protective coverings intact
• In original packaging
• Showing no signs of wear or damage

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Final sale items or “BOGO Free” promotions
• Dress Sandals with removed footbed protection
• Any footwear showing signs of wear

5.3 Return Process

To initiate a return:

1. Contact us at [email protected] within 15 days
2. Include your order number and reason for return
3. Wait for our Return Authorization Number
4. Ship items to: Deals Viva Stride Store Returns Department, 182 Hood Avenue, San Diego, US 92117

5.4 Refunds

Refunds are processed within 3-5 business days after we receive your return and will be issued to your original payment method, minus shipping costs (unless the return is due to our error).

5.5 Exchanges

We happily exchange items for different sizes or colors (subject to availability). Follow the return process and clearly indicate you want an exchange.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate, current, and complete information during registration and checkout, including correct shipping address details.

6.2 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your account credentials.

6.3 Prohibited Purchases

You agree not to make any fraudulent purchases or use any unauthorized payment methods.

7. Limitation of Liability

Deals Viva Stride Store shall not be liable for:

• Any indirect, special, or consequential losses
• Business losses, loss of revenue, income, profits, or anticipated savings
• Loss of or damage to data
• Delays in delivery due to circumstances beyond our control

Our total liability for any claim related to our products shall not exceed the purchase price of the relevant products.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of California, USA. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of San Diego.

10. Changes to Terms

We reserve the right to modify these terms at any time. The updated version will be posted on our website with a new “Last Updated” date.

11. Contact Us

For questions about these Terms and Conditions, please contact us at:

Deals Viva Stride Store
182 Hood Avenue
San Diego, US 92117
Email: [email protected]